Sometimes, you may need to completely exit and quit the active Discord program, and then restart Discord.You can refresh your client completely by pressing Ctrl/CMD + r.□ Make sure that your Discord app is fully up to date! You can check this by following these guides here:.□ Make sure that your OS is fully up to date for your computer! □ Check that your OS is compatible with our app! On mobile, when you’re in a voice channel/voice call, you can tap on the user’s icon and then change the Volume Settings directly.įor those of you that have installed our desktop client on your Mac or Windows' desktop, here are some troubleshooting steps that might be able to help you out! Initial Steps for Desktop Users.On Desktop or Browser, you can right click the user’s icon and then change the User Volume using the volume slider in the menu.If you’re not able to hear a specific user in the server or direct call, it’s possible that you may have changed the volume settings for an individual user!.If this issue only occurs in the specific channel or server, you may need to reach out to the server owner or admins to make sure you have the correct role or channel permissions and enable the following voice permissions:.
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